Privacy Policy

Trixavon respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy describes what we collect, why we collect it, how we use and disclose it, and the choices available to you. By interacting with our websites, products, or services, you consent to the practices described in this policy.

Information we collect. We may collect details such as your name, business role, email address, telephone number, and postal address. For eCommerce or invoicing, we may collect transaction references and relevant billing details. Technical data may include IP address, device identifiers, browser type, pages visited, session duration, and approximate location derived from IP. We may also collect content you submit through forms, surveys, and support channels.

How we collect information. Information is collected directly from you when you submit a form, request a proposal, subscribe to updates, or contact support. We may also observe usage through analytics tools that record high-level metrics like page views and referral sources. Where appropriate, we may receive leads or contact details from trusted partners who have obtained consent to share them.

Use of information. We use personal information to deliver and improve our services, respond to enquiries, create and manage accounts, process transactions, personalize content, and send administrative communications. With your consent, we may send updates about features, case studies, or events. We analyze aggregated usage patterns to maintain performance, detect potential issues, and support planning.

Disclosure. We may disclose information to service providers that support hosting, analytics, email delivery, payment processing, security monitoring, and customer support. These providers are engaged under agreements that include confidentiality obligations. We may also disclose information where required by law or where necessary to establish, exercise, or defend legal claims. If we reorganize our business, information may be transferred as part of that process, subject to confidentiality safeguards.

International transfers. Some service providers operate overseas. Where information may be accessed outside Australia, we take reasonable steps to ensure recipients protect it in line with APPs, including through contractual measures and access controls.

Cookies and similar technologies. Our websites use cookies and related storage to remember preferences, maintain sessions, and measure audience insights. You can adjust browser settings to manage cookies, though some features may operate with reduced convenience. Our cookie banner allows you to accept or decline categories that are not strictly necessary.

Security. We apply layered safeguards including access control, encryption in transit, backups, and monitoring intended to reduce the likelihood of unauthorized access or alteration. While security measures evolve, we encourage customers to use strong credentials and keep software up to date.

Retention. We keep personal information for as long as needed for the purposes set out in this policy, unless a longer retention period is required or permitted by law. When information is *** longer needed, we take steps to de-identify or securely dispose of it.

Your rights. Subject to applicable law, you may request access to the personal information we hold about you, seek correction, or raise concerns about our handling. We aim to respond within a reasonable period and may ask for verification to protect your data.

Third-party links. Our websites may reference third-party resources for context. Their privacy practices are governed by their own policies, and we recommend reviewing them before sharing information.

Children. Our services are designed for business and professional audiences. If you believe a child has provided personal information, please contact us so we can address the situation appropriately.

Changes to this policy. We may update this policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page with a revised effective date.

Contact. For privacy enquiries or to exercise rights, contact us at Trixavon@gmail.com or by phone at +61472839501, or write to 14 King William Street, Adelaide SA 5000, Australia.

Effective date: 01 July 2026